Eversheds Sutherland Cybersecurity and Privacy Insights Blog
content top

USPS Report on NCOA’s Change of Address Procedures Finds Inadequate Protection of Customer Information

In September 2014, a report of the United States Postal Service’s (USPS) Office of Inspector General (OIG) found that the security controls used by the National Change of Address Program (the NCOA Program) do not sufficiently protect the confidentiality and integrity of customer information. In particular, inadequate data protection by the NCOA Program’s National Change of Address...